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Login >  Forgot Password

Don't worry! Just use one of the following options.
Option 1: Reset Password
Enter your Registered Mobile Number, then click "Get OTP". A OTP will be sent to your mobile number. Enter the "OTP" & new Password. Then click "Confirm" button
Mobile Number :* +91   
Enter OTP :*   
New Password:* [ 8-15 characters. Password is case sensitive ][See tips]
Verify New Password:*


Option 2:
Re-activate your de-activated account due to multiple failed login attempts by you.
Enter your user ID .Then click "Get OTP". A OTP will be sent to your mobile number. Enter the "OTP" and click "Activate User Account". If OTP is validated then your account will be activated.
User ID :*  
Enter OTP :*   

Important for first time Users: If you are using this option for the first time then follow below steps:-
Step 1: Enter your 10 digit Mobile Number above(given by you in your profile details).Then click "Get SMS"
Step 2: You will Receive a Welcome SMS - "Dear ICMS user,your mobile no. is added to ICMS database for alerts related to ICMS Application, To confirm please reply : SMS START".
Step 3: Go to "Create Message" option in your mobile and Type "SMS START".Now sent this message to 9821736069.
Step 4: You will Receive confirmation SMS - "Thanks your for subscribing SMS alert from CRIS".If you don't receive this SMS in 5-10 minutes,repeat step 3 again.
Step 5: You will Receive another SMS containing your User ID & Password.
You have to perform these above steps only one time.

Important Tips for creating a secure password:
1: Password should have atleast one "Uppercase [A-Z]" alphabet.
2: Password should have atleast one "Lowercase [a-z]" alphabet.
3: Password should have atleast one "Number [0-9]".
4: Password should have atleast one "Special character i.e @,!,#,$,%,&,*,?,_ etc."

How safe is your password?

The first step in protecting your online privacy is creating a safe password - i.e. one that a computer program or persistent individual won't easily be able to guess in a short period of time. To help you choose a secure password, we've created a feature that lets you know visually how safe your password is as soon as you create it.

Tips for creating a secure password:

  • Include punctuation marks and/or numbers.
  • Mix capital and lowercase letters.
  • Include similar looking substitutions, such as the number zero for the letter 'O' or '$' for the letter 'S'.
  • Use special characters i.e @,!,#,$,%,&,*,?,_ etc.
  • Create a unique acronym.
  • Include phonetic replacements, such as 'Luv 2 Laf' for 'Love to Laugh'.
Things to avoid:
  • Don't use a password that is listed as an example of how to pick a good password.
  • Don't use a password that contains personal information (name, birth date, etc.)
  • Don't use words or acronyms that can be found in a dictionary.
  • Don't use keyboard patterns (asdf) or sequential numbers (1234).
  • Don't make your password all numbers, uppercase letters or lowercase letters.
  • Don't use repeating characters (aa11).
Tips for keeping your password secure:
  • Never tell your password to anyone (this includes significant others, roommates, parrots, etc.).
  • Never write your password down.
  • Never send your password by email.
  • Periodically test your current password and change it to a new one.

Please note that CRIS employees will never ask you for your password.

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